what our clients say about Jo & Graham Milgrew
Dog Training & Behavioral Therapist
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What our Clients are saying about us
Jo was amazing - friendly, funny, loving and able to answer every single question we had. We have never owned a dog before, and it's very important to us that Bernard (our Jack Russell) is a proper "Dog" and not a baby or pet. Jo helped us out immensely and seemed to generally like us and Bernard. She didn't rush us or give the impression of wanting to get away after her time with us had finished. Bernard has recently been with my niece - a dog minder - for a week, and she has told me that Bernard is a mini celebrity round her way with his lovely nature and manners - I thank Jo for giving him and us the basics in how to bring up a loving, happy puppy - thanks Jo xxxM.W., Bexleyheath, Kent13th March 2017
The training has been phenomenal. We were really struggling with our four dogs but in particular the two youngest, Dobby and Winifred. Jo arrived to chaos, the dogs constantly rubbed each other up the wrong way, walking was simply embarrassing and we needed some serious help. Jo didn't at any point make up feel judged. She gave us really good advice and techniques for managing the pack. Dobby now goes out for walks and dare I say it is actually an enjoyable experience. A simple addition of a tee-shirt to bring a sense of security has worked wonders A simple addition of a tee-shirt to bring a sense of security has worked wonders. It has helped Dobby be much less jumpy and reactive to people and dogs. The main changes have come from changing both dogs' diet. Dobby has raw food and Winnie has a good quality hypoallergenic, grain free dry food. I thoroughly recommend this as a standard change to make. We are now beginning to enjoy our dogs.R.T., Chelmsford, Essex15th January 2017
I was at my wits end with the constant jumping & barking,& was totally ignored by lily when trying to get & keep her attention. At the age of 14months I thought I'd left things too late. How wrong could I have been! Within 5 minutes of Graham's arrival, lily seemed calmer. She learned & performed 'tricks' with ease, she was a changed pup! With Graham's clear instructions, I have kept up with the training & visitors have commented on her changed temperament. At one point I even joked that maybe graham had swapped lily for a different dog! Thank you for all your help graham. I am looking forward to your next visit to show off her progress & learn even more tips.J.L., Ilford, Essex6th October 2016
We wish we had found Graham sooner! He is a natural with dogs (and humans alike !) He has a very calm and personable approach. Our main problem with Nelly was recall. We also needed help with pulling, noise and barking at foxes. Graham took us right back to basics, observed Nelly, taking notes, before getting started. We started at home, with a training plan, which is now part of our daily routine. He showed us the tone of voice to use to get Nelly to respond, which she responds to beautifully. Graham showed us how to stop pulling, and demonstrated this with the T touch harness and lead. We have now purchased this, and walking her seems effortless. We are all enjoying our walks and it no longer seems like a chore. On the common, Graham showed us how to start practicing recall with a long lead, which again is now part of our daily routine. Graham has given us the tools, lead, karma wrap, detailed notes and the confidence that we can overcome the above concerns we had. This was only our first visit, and I cant wait for the next sessions. I cant recommend Graham and Bark Busters enough. I've been raving about it to all my doggy friend owners.K.P., London18th June 2016
5th August 2017Jo & Graham Milgrew dealt with:
Alfie had a lot of issues, nipping, chewing, urinating and pooping indoors and seemingly aggressive behaviour especially towards other animals and visitors. Jo showed us how to "get control" of the front door and making Alfie pay attention to us. Once we had obedience in the house a lot of his issues resolved themselves. (This process took approx 1 hour!). We are currently working on his "outside" issues and are having good results. Jo was fantastic and offered lots of useful and practical advice. We felt well supported and are looking forward to our third visit to work on socialising Alfie with other dogs. Thanks Jo!!
Alfie is a Border Collie/Fox Terrier Cross stray dog that came from Ireland via the Dogs Trust. He was believed to be approximately 2 years old, but a lot of his behaviour in the home has proved to be that of a much younger adolescent. (It is very difficult to guess a dogs age when they are not microchipped.) In addition to his adolescent issues, he was fearful of visitors, running and barking at them would do the same with the family late at night. He did not have the confidence to "guard" the house and needed to know that the family would do the job. Once boundaries were in place Alfie has relaxed and is becoming an obedient, loving and friendly family dog. It always take time with rescue dogs but given that time they make wonderful companions.
1st August 2017Jo & Graham Milgrew dealt with:
Big improvement all round. Most so with his biting. Lots better when when walking near traffic as is the barking when he gets over excited. He has now been on a fresh diet which suits Rafferty much better.
Rafferty is a very active Welsh Terrier puppy. His owner has previously always owned large dogs and was struggling with his behaviour rather than his training which she is experienced in doing. Lunging at traffic was particularly difficult because she lives in the country on a very fast road and has to walk along it to get to her local common. Puppies are always a work in progress but he was significantly better behaved on my second visit and his owner was enjoying training her puppy, rather than getting frustrated at his bad behaviour.
30th July 2017Jo & Graham Milgrew dealt with:
Jo was friendly & knowledgeable and listened to understand fully what our problems were & she explained and made it easy to understand why the behaviour was happening. She suggested simple, manageable and constructive solutions to try in the first instance. She never judged us or our dogs & nothing she said felt like she was criticising what we'd done up to now. We have noticed instant improvements although know & understand that we've a long way to go. A few days after Jo's visit I needed some advice about a particular situation with our dogs, I text Jo & within an hour she was on the phone giving her invaluable help & suggestions. We know its early days but we are now feeling positive about the future behaviour of our dogs.
This owner has a particularly difficult set of problems to deal with. She has two girl siblings who are fearful and when they get frustrated can sometimes squabble with each other. They are pretty well behaved dogs and listen to their owner, but they have unpleasant neighbours who believe dogs should never bark (which is unrealistic) and have taken to yelling over the fence at the dogs and scaring them. The dogs are also scared of some dogs when out so there is work to do both inside and outside the house plus in the garden. Fortunately they have a very committed family who put their dogs first and I am confident they will get the results they want and need.
7th July 2017Jo & Graham Milgrew dealt with:
Hello Bark Busters! I do apologise for taking so much time to leave you the review.
We are very happy with your services! Mrs Jo literally changed our lives!!! After speaking with Jo we understood where we were making mistakes and after applying Jo's advises Zuza changed her behaviour in matter of few days and finally we are at the point where it's just a pleasure to take her on the walks and spend time together outdoors, even in company of other dogs! I'm missing the words to express our gratitude for understanding and help which Jo gave to us!!!
I will be definitely recommending your services to all people I know! Wish You all the best!
Zuza is a 3 year old female British Bulldog. She is a very active dog and is miserable when not exercised sufficiently. To keep her happy and occupied her owners were ball throwing for her. This is excellent exercise for many dogs but for some it triggers their prey instinct and they can become aggressive. This is not the common "its mine" ball aggression we often see. It is the hunting instinct kicking in and the dog becomes very alert to all animals and its surroundings. Dogs in this state are not relaxed and can be difficult to control. They have to be re-trained to focus on their owners, walk calmly on the lead and to behave appropriately around other dogs and people. Zuza was already a well trained dog. Her owners just needed to know what to do to help her.
Acton Town, London
4th July 2017Jo & Graham Milgrew dealt with:
The training was explained well,Jo was very kind and patient.
I have a peace of mind now,as I was left with things to do,to help correct the problem,
This owner has two young girl Cavachons. They are very well trained and obedient but 6 months ago the younger girl had a bad experience with a dog and since then she has got more and more fearful around dogs. This has been very stressful for her owner. She responded really well to her initial training and we have a further confidence building session planned. Update: On the second session I arranged for her to meet a calm young dog. Her owner reported that in the interim she had become much happier around other dogs and she was able to be with this dog and not panic. Fear takes time to overcome, but she is starting to realise that she can be around other dogs and that she will be safe with her owner.
2nd July 2017Jo & Graham Milgrew dealt with:
Firstly, what really helped from the start was that I was told that Jo could help Dudley; this immediately made me feel more relaxed and that there was light at the end of the tunnel.
When Jo arrived, she put us both and Dudley at ease.
There was an immediate improvement with how Dudley greeted people at the door and when Jo explained how stressed he felt by having to answer the door, it all made sense. There is still work to do, but there was an immediate improvement, so thank you.
Dudley is a young miniature schnauzer. He is very anxious around meeting new people both in the home and outside and it got to the point where he nipped someone. This behaviour is common when a dog is trying to drive away what they are scared of. Although it is possible to avoid meeting dogs it is almost impossible to avoid seeing people when out on walks so it will take time and effort on his owners part to rebuild his confidence. He is very keen to listen to his owners so I believe that they will be able to make a huge difference to Dudley's life.
30th June 2017Jo & Graham Milgrew dealt with:
The lesson was very enlightening and helpful. Not only did Jo explain how to perform the training she also explained the thorough reasoning behind it to give us a full picture. Jo herself was polite, patient and understanding which we greatly appreciated. Lottie responded so well to her calming influence and we saw marked improvement on the first lesson! We also learnt so much more than we have ever learnt from dog training classes before.
Lottie is a young Lakeland and Patterdale Terrier cross and is a very active young dog who needs lot of exercise. She has been well trained by her owners but sadly she has been attacked and badly injured twice by other dogs. As a result, over time she has steadily become more aggressive towards dogs. Her owners are very practical and walk her on a muzzle and lead for safety, but she lunges and barks when near any other dogs which is embarrassing for her owners. At this point we are working on getting control of Lotties lunging and barking but she has shown clear signs that she can be more relaxed around other dogs so we will do future work on this.
Shooters Hill, London
15th June 2017Jo & Graham Milgrew dealt with:
Very good and useful - we have never had a dog puppy before and Jo gave us a lot of tips, guidance and information - we are looking forward to our next session.
These owners have an absolutely delightful Miniature Schnauzer boy. They booked their session before they got the puppy which proved to be fortunate as they had unexpected problems with separation anxiety. It is common for puppies to have this when they first come to their new home but their little boy puppy had it worse than most and was keeping them up every night. It is important that pups with this problem are safe and secure with their new owners and are then taught to separate properly. He was too young to go outside on the first visit so we will be doing lead walking on the follow up.
11th June 2017Jo & Graham Milgrew dealt with:
On the very first meeting with Jo she noticed straight away how it had affected my husband and explained how it can be helped and put his mind at ease, a program was put in place and when she came back a week later could not believe how well penny had responded and my husband was a lot less stressed. We are both more calm in ourselves knowing in time her resource guarding will stop.
These owners have a 4 year old rescue Jack Russell girl. Penny was with them for over six months without any problem but then became aggressive to the male owner after she was spayed. She started to guard food and also the female owner so her husband couldn't enter the room without Penny lunging and barking at him. Resource guarding is a common behaviour in dogs. They will often guard their food, chews, toys, beds etc and can guard people. This is not personal. Penny showed similar behaviour with visitors. Dogs can be trained that humans are not a threat to them with calm and patient commitment from the owners. Although we cannot say why the possible trigger was when she was unwell after her spaying and it had then become a habit. Fortunately Penny has a great male owner who once he realised what was going on was prepared to tackle it. On my second visit Penny was developing a strong bonded relationship with him. It was great to see them both much happier.
2nd June 2017Jo & Graham Milgrew dealt with:
Jo did a fantastic job of quickly getting to the root cause of Cookie's behaviour issues. She listened attentively and provided structured feedback and solid ideas that we can use. It has only been 24 hours since Jo came to our home to work with Cookie, but through using her techniques, Cookie's behaviour has improved already. Jo is very approachable and clearly loves what she does for a living. I would highly recommend her for any training needs.
Cookie is a English Bull Terrier and I originally saw her as a puppy over two years ago. Her owners have done an excellent job of raising an obedient and well behaved dog. However, she is a sensitive dog and recent family changes have worried her and she has been playing up as a result. This can happen with any dog. They are social animals and respond to what is going on in their environment. Cookies owners are committed to helping her and I am confident that they will be able to sort it out very quickly.