what our clients say about Jo & Graham Milgrew
Dog Training & Behavioral Therapist
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What our Clients are saying about us
Jo was amazing - friendly, funny, loving and able to answer every single question we had. We have never owned a dog before, and it's very important to us that Bernard (our Jack Russell) is a proper "Dog" and not a baby or pet. Jo helped us out immensely and seemed to generally like us and Bernard. She didn't rush us or give the impression of wanting to get away after her time with us had finished. Bernard has recently been with my niece - a dog minder - for a week, and she has told me that Bernard is a mini celebrity round her way with his lovely nature and manners - I thank Jo for giving him and us the basics in how to bring up a loving, happy puppy - thanks Jo xxxM.W., Bexleyheath, Kent13th March 2017
The training has been phenomenal. We were really struggling with our four dogs but in particular the two youngest, Dobby and Winifred. Jo arrived to chaos, the dogs constantly rubbed each other up the wrong way, walking was simply embarrassing and we needed some serious help. Jo didn't at any point make up feel judged. She gave us really good advice and techniques for managing the pack. Dobby now goes out for walks and dare I say it is actually an enjoyable experience. A simple addition of a tee-shirt to bring a sense of security has worked wonders A simple addition of a tee-shirt to bring a sense of security has worked wonders. It has helped Dobby be much less jumpy and reactive to people and dogs. The main changes have come from changing both dogs' diet. Dobby has raw food and Winnie has a good quality hypoallergenic, grain free dry food. I thoroughly recommend this as a standard change to make. We are now beginning to enjoy our dogs.R.T., Chelmsford, Essex15th January 2017
I was at my wits end with the constant jumping & barking,& was totally ignored by lily when trying to get & keep her attention. At the age of 14months I thought I'd left things too late. How wrong could I have been! Within 5 minutes of Graham's arrival, lily seemed calmer. She learned & performed 'tricks' with ease, she was a changed pup! With Graham's clear instructions, I have kept up with the training & visitors have commented on her changed temperament. At one point I even joked that maybe graham had swapped lily for a different dog! Thank you for all your help graham. I am looking forward to your next visit to show off her progress & learn even more tips.J.L., Ilford, Essex6th October 2016
We wish we had found Graham sooner! He is a natural with dogs (and humans alike !) He has a very calm and personable approach. Our main problem with Nelly was recall. We also needed help with pulling, noise and barking at foxes. Graham took us right back to basics, observed Nelly, taking notes, before getting started. We started at home, with a training plan, which is now part of our daily routine. He showed us the tone of voice to use to get Nelly to respond, which she responds to beautifully. Graham showed us how to stop pulling, and demonstrated this with the T touch harness and lead. We have now purchased this, and walking her seems effortless. We are all enjoying our walks and it no longer seems like a chore. On the common, Graham showed us how to start practicing recall with a long lead, which again is now part of our daily routine. Graham has given us the tools, lead, karma wrap, detailed notes and the confidence that we can overcome the above concerns we had. This was only our first visit, and I cant wait for the next sessions. I cant recommend Graham and Bark Busters enough. I've been raving about it to all my doggy friend owners.K.P., London18th June 2016
5th December 2017Jo & Graham Milgrew dealt with:
Fantastic - we needed support introducing Jasper to my cat Bardo. Graham was excellent and after giving some very useful insights into dog psychology he provided us some very helpful training techniques to help the introductory process.
Overall, we were very impressed and would highly recommend - Jasper is a changed dog!
Jasper is 4 year old Bichon Frieze who was rescued as a puppy from a Dumpster in New York City. This delightful little dog has been overwhelmed by his move to the UK and having a new home. He has never shared a home with another animal and the owners were finding it hard to introduce him to Bardo the cat. Once I had explained how to communicate with Jasper the introduction went quite smoothly and Japer and Bardo are now coming to terms with each other.
29th November 2017Jo & Graham Milgrew dealt with:
A breath of fresh air after a stressful couple of weeks ! Jo arrived to having Buddy come out of another room to him barking and quite threatening. He calmed down quite quickly. Buddy is a rescue dog , Maltese, we have for 7 weeks. After 3 weeks he had bitten a grandchild and 3 weeks later a second grandchild. 2 nights before the visit he had bitten my partner and the night before the visit had bitten me.
Jo identified his problems, he was ‘ resource guarding ‘ when he bit my partner ( he had approached his bed and food ) and when I was trying to clean his teardrop stains Jo identified that he didn’t like handling and was scared. Buddy had been groomed 2 weeks previously. This had obviously stressed him.
He would get very stressed when we were leaving him, so we thought, but Jo told us this was excitement as he thought he was going out with us. We have been given detailed exercises to carry out with Buddy. Lots of information and tips.Jo was very relaxed during visit, made us feel at ease, took time to listen and answer all of our questions. Never did we feel her time was up ! she was supportive encouraging and very professional. Didn’t know when we booked if this was the right path for us, but would highly recommend this to anyone who has any concerns about their dogs behaviour. Thank you Jo !
Buddy was a "pound dog" who was picked up off the street and rehomed by a rescue once his 7 days were up. His fur was horribly matted and he was in a very poor condition when he came to his new owners. Rehomed dogs have often been traumatised and it takes time for new owners to build the trust of their dog and for the dog to be confident in meeting visitors. Handling can be very scary and Buddy had been very distressed by the essential grooming he previously needed. He clearly loves to spend time with his new owners so it will take time to break it down so he can learn that handling will not hurt him. He is worried by the male owner approaching what he regarded as precious (his bed and toys). This is not personal. Dogs often guard important items like bones and the solution is to make approaches to him safe and non threatening. Rehomed dogs do often have separation anxiety as they fear abandonment, but Buddy does settle when he is left. However, he gets very excited when people leave. He jumps and nips rather like a young puppy does and can also do this to get his owners attention. The owner did not see the biting of the grandchildren but he was trying to get attention after playing at the time. Safety precautions have been put in place (play pen and dog gates) so that Buddy can be supervised closely alongside training to get his focus. These owners have taken on a dog who has a lot of needs, but are willing to do the large amount of work that is required. He responded extremely well on the day and I am confident that over time they will have a much happier and more settled dog. They acknowledge that they will always have to take precautions so that he is not triggered to bite and are happy to do so as responsible dog owners.
27th November 2017Jo & Graham Milgrew dealt with:
Graham spent 4 hours with us -it was a very thorough, focused and useful session. I liked how Graham tailored it to what we needed most and took a holistic approach to all the factors affecting Archie's anxiety. He was very careful, thoughtful and affectionate with Archie which is the most important thing for us.
Archie is a 10 month old Whippet. He became very nervous after castration which can happen when a dogs testosterone levels are reduced. He found it particularly challenging to meet strange dogs especially when on the lead. His owners are now rebuilding his confidence and teaching him how to behave appropriately. This is not a quick fix for fearful dog, but he is making good progress.
27th November 2017Jo & Graham Milgrew dealt with:
We could not be happier with the outcome of our first training session!! Jo is incredibly hands on, non judgmental, straight talking and really takes the time to listen to your concerns.
Jo also appreciates that every dog and family are different and that training sometimes needs a flexible approach to work for everyone. We will be working hard now to put everything on to practice (Jo makes everything look so easy!) And it is... once you have mastered things :)
I can’t recommend Jo highly enough. She has given us the tools and confidence to ensure that we guide Teddy to being a happy, fun loving (but obedient) dog.
Thanks Jo for everything. We look forward to seeing you again in a months time!
These owners have a lovely Labradoodle who is a typical high energy adolescent dog. They have done some good basic training, but this was coming a little unstuck as he grew into a teenager who was pushing the boundaries. This is always difficult because dog training is not "one size fits all". It has to take into account the dog, its nature, how quick he or she learns and what environment the dog is living in. Teddy is very bright and responded really well to guidance and focus work. He loves to please and once he knew what was wanted he was really eager to engage in training.
10th November 2017Jo & Graham Milgrew dealt with:
Where do we start.. Graham came to see us as we had introduced a 2 year old miniature schnauzer to our family 6 months ago and could NOT integrate her with our cats. We have never owned dogs before and were not aware of quite how badly we were struggling. Graham started our session with a very informative reason for why dogs behave the way they do and just why Lola was suffering as she was. He observed her quietly whilst listening to us and getting to know how our household works. We then had very comprehensive command training, taking us right back to basics and getting the heirarchy of the house back in the right order!
By the end of the session, he actually had us bring one of the cats into the room with her and she did not make a sound, UNBELIEVABLE! We now have a very comprehensive training programme to follow for the next few weeks before our next session but more importantly the security of being able to contact Graham whenever we need.
What started out with us gulping at the cost, we have very quickly learned that this is unbelievable value for money and extremely well spent.
First class service which has led us to think we may well actually be able to live in harmony with all of our beloved pets!
21st October 2017Jo & Graham Milgrew dealt with:
Graham was very thorough. The first session lasted 3hr 15min.
We had identified two additional problems, namely, getting stressed in the car and refusing to get in and an inability to climb stairs!.
Graham helped us with these issues. Alfie now happily travels, the stairs are still a problem.
Alfie is responding quickly to the exercises he showed us and we are doing daily practise.
16th October 2017Jo & Graham Milgrew dealt with:
Felt that Jo had lots of practical experience to draw on, was good with me and with Sinbad. Worthwhile session
This owner has taken on a 9 year old Border Terrier that she knew had issues with being left on his own. He has had several homes in his lifetime and has become very fearful of being abandoned as a result. Separation Anxiety is very distressing for both owner and dog and unfortunately there is not a "quick fix". Sinbad is also scared of men coming to the home which is common with fearful and anxious dogs. Sinbad's is very fortunate to have found a new owner who is committed to training him so that he learns to be comfortable on his own and that men are not a threat to him.
24th September 2017Jo & Graham Milgrew dealt with:
Graham was incredible. Mila is a rescue from Thailand and is just learning to trust people and be comfortable around them. He showed us so many techniques and was so encouraging. He explained everything and answered all of our questions so thoughtfully. We are so excited to continue working with him and so grateful for what he has taught us, although we all still have a long way to go.
12th September 2017Jo & Graham Milgrew dealt with:
Very thorough and helpful. I will definitley be calling again for a top up
12th September 2017Jo & Graham Milgrew dealt with:
We have needed to see Jo on several occasions in relation to our Yorkie Buster (a rescue dog) and Pixie our Westipoo. Jo has been brilliant. She taught us techniques to help our Yorkie and also let us know what he was feeling. We are first time dog owners and Jo has taught us where we have been going wrong and what would help our dogs. On this occasion the solution was a t-shirt! Who knew a t-shirt could achieve so much. As a result of Jo's teachings we have a more content Yorkie and a more happy household.
These owners had a lot of issues to deal with. Buster was found tied up at a Bus Station. He is very fearful and had bitten several extended family members. Both himself and Pixie were territorial and barked at all passers by and in the garden. Buster was also very noise sensitive at night, often getting his owner up with his barking. Both dogs have responded really well to training and Busters anxiety has been helped with an anti-anxiety wrap/t shirt. This can give a dog a sense of security and help them cope with stressful situations when used alongside a confidence building training program. Buster has been very fortunate to find a family prepared to help him overcome his fears and enjoy his life with Pixie.