what our clients say about Jo & Graham Milgrew
Dog Training & Behavioral Therapist
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What our Clients are saying about us
Jo was amazing - friendly, funny, loving and able to answer every single question we had. We have never owned a dog before, and it's very important to us that Bernard (our Jack Russell) is a proper "Dog" and not a baby or pet. Jo helped us out immensely and seemed to generally like us and Bernard. She didn't rush us or give the impression of wanting to get away after her time with us had finished. Bernard has recently been with my niece - a dog minder - for a week, and she has told me that Bernard is a mini celebrity round her way with his lovely nature and manners - I thank Jo for giving him and us the basics in how to bring up a loving, happy puppy - thanks Jo xxxM.W., Bexleyheath, Kent13th March 2017
The training has been phenomenal. We were really struggling with our four dogs but in particular the two youngest, Dobby and Winifred. Jo arrived to chaos, the dogs constantly rubbed each other up the wrong way, walking was simply embarrassing and we needed some serious help. Jo didn't at any point make up feel judged. She gave us really good advice and techniques for managing the pack. Dobby now goes out for walks and dare I say it is actually an enjoyable experience. A simple addition of a tee-shirt to bring a sense of security has worked wonders A simple addition of a tee-shirt to bring a sense of security has worked wonders. It has helped Dobby be much less jumpy and reactive to people and dogs. The main changes have come from changing both dogs' diet. Dobby has raw food and Winnie has a good quality hypoallergenic, grain free dry food. I thoroughly recommend this as a standard change to make. We are now beginning to enjoy our dogs.R.T., Chelmsford, Essex15th January 2017
I was at my wits end with the constant jumping & barking,& was totally ignored by lily when trying to get & keep her attention. At the age of 14months I thought I'd left things too late. How wrong could I have been! Within 5 minutes of Graham's arrival, lily seemed calmer. She learned & performed 'tricks' with ease, she was a changed pup! With Graham's clear instructions, I have kept up with the training & visitors have commented on her changed temperament. At one point I even joked that maybe graham had swapped lily for a different dog! Thank you for all your help graham. I am looking forward to your next visit to show off her progress & learn even more tips.J.L., Ilford, Essex6th October 2016
We wish we had found Graham sooner! He is a natural with dogs (and humans alike !) He has a very calm and personable approach. Our main problem with Nelly was recall. We also needed help with pulling, noise and barking at foxes. Graham took us right back to basics, observed Nelly, taking notes, before getting started. We started at home, with a training plan, which is now part of our daily routine. He showed us the tone of voice to use to get Nelly to respond, which she responds to beautifully. Graham showed us how to stop pulling, and demonstrated this with the T touch harness and lead. We have now purchased this, and walking her seems effortless. We are all enjoying our walks and it no longer seems like a chore. On the common, Graham showed us how to start practicing recall with a long lead, which again is now part of our daily routine. Graham has given us the tools, lead, karma wrap, detailed notes and the confidence that we can overcome the above concerns we had. This was only our first visit, and I cant wait for the next sessions. I cant recommend Graham and Bark Busters enough. I've been raving about it to all my doggy friend owners.K.P., London18th June 2016
11th April 2017Jo & Graham Milgrew dealt with:
Graham was very helpful I have learnt a lot from Graham with Baloo, so far so good.
29th March 2017Jo & Graham Milgrew dealt with:
Graham was a first class representative for your company and he handled everything very professionally. He was kind and thoughtful and good with the Dog. He handled the training and allowed my Wife and Daughter to take turns at getting the Dog to do certain things.
Shadow is a very nervous OES (Old English Sheepdog) and he's not a year old until 7th April. He reacted very well to his first training and we have been trying to follow up on what Graham told us to do.
We hope he will have the same reaction after the next session in the near future.
20th March 2017Jo & Graham Milgrew dealt with:
We were visited by Graham to help with our two excitable dogs and we were over the moon with the training help and advice that we were given. I read reviews before contacting Graham and saw that one said 'Instant results' I couldn't quite believe it until I was walking both my dogs round the block, calmly and successfully! It really was an instant change. I am so excited to continue our training and can't thank Graham enough.
13th March 2017Jo & Graham Milgrew dealt with:
Jo was great and took time to explain things and her help has already made a difference.
13th March 2017Jo & Graham Milgrew dealt with:
Jo was amazing - friendly, funny, loving and able to answer every single question we had. We have never owned a dog before, and it's very important to us that Bernard (our Jack Russell) is a proper "Dog" and not a baby or pet. Jo helped us out immensely and seemed to generally like us and Bernard. She didn't rush us or give the impression of wanting to get away after her time with us had finished. Bernard has recently been with my niece - a dog minder - for a week, and she has told me that Bernard is a mini celebrity round her way with his lovely nature and manners - I thank Jo for giving him and us the basics in how to bring up a loving, happy puppy - thanks Jo xxx
10th March 2017Jo & Graham Milgrew dealt with:
The session was quite intensive and fairly stressful because of the continuing barking by Robbie. But the comfort shirt helped him and he did relax. Two training methods suggested by Jo have become very useful and Robbie is now more focused on me. We have a long way to go and Jo did warn there would be some bad days amongst the good (and she is right!), but we have progressed and are looking forward to seeing Jo soon and hopefully impressing her with our training.
26th February 2017Jo & Graham Milgrew dealt with:
The first time Bailey and I saw Graham, 3 weeks ago, both of us were a little stressed out. Bailey is quite reactive and will bark at everything, his reflection, the TV, sound, he had also started going for some dogs while we were out on walks. During our first session Graham sat and talked to me, answering all my questions, before showing me some basic training and commands. He explained why Bailey behaves like he does - he is scared and because he senses stress in me he believes I am scared too and he needs to protect me and himself.
Bailey and I have worked on the stuff Graham showed us - Bailey absolutely loves it, his tail wags like mad while we're going through it. We have just had our second session with Graham and Bailey is a different dog, chilled out and calm. Graham brought his dog Flora with him so he could expose Bailey to another dog and while he didn't play with her - he isn't that type of dog. He prefers his own or human company to that of other dogs - he was quite happy to share the park with her and even allowed her and some other dogs into his space without incident.
Since meeting Graham, both Bailey and I are happier. Bailey realises now that I am able to look after us both and he just has to worry about being his lovable self and I have learned to be calmer and if he does get a bit niggly Graham has shown me how to calm him down, and then the moment is over and we continue on our way.
Graham has such a calm way about him. He is softly spoken and unflappable and he gives you confidence and keeps you calm too. I cannot recommend him enough.
Thank you so much Graham.
20th February 2017Jo & Graham Milgrew dealt with:
Jo is fantastic! She is so bubbly and we get on so well with her as a family. Bernie has improved over the 3 sessions we have had with Jo. He was a very scared dog, didn't want to be touched and toilet training was tricky and Jo has helped us to develop him into a loving, sensitive, gorgeous dog who rarely has 'accidents' indoors. He senses when someone in his pack is feeling unwell, upset or just needs a hug and will always come to you and lick you gently in these moments. We have also learnt tricks with training and helping him to develop into a well trained dog. He needs a little work when it comes to picking up the post though!! I would not have overcome my slight nervousness of Bernie when we first had him if Jo had not been there to help me. I have health issues and Jo has always taken them into consideration when teaching us techniques with Bernie. I think Jo is a fabulous trainer and I would recommend her to anyone. She is very patient, kind to us and to Bernie and our life has definitely been made better with her help. I cannot recommend her enough.
16th February 2017Jo & Graham Milgrew dealt with:
Graham is simply incredible when it comes to dog training. We had been struggling immensely to control our three dogs Frodo a 5 year old cocker spaniel, Minnie a 4 year old cocker poo and Wilbur a one year old pug.
Their barking was out of control before Graham visited us, we had constant complaints from various neighbours resulting in a visit from the local council. We were so miserable and didn't know what to do, it was so upsetting as the dogs were very obviously very unhappy and we did not know how to fix it, we have no authority over them what so ever.
The second Graham walked into our home he instantly was able to cease the barking and put them all at ease in no time and was able to give us the tools and confidence to deal with it ourselves. He swiftly showed us how to regain control of our lives and actually assert some authority rather than letting then walk all over us.
He also gave us very good tips on their diet and now they are so much happier on their new food and are so much calmer. Nothing is ever too much trouble for Graham and he was very happy to recommend all kinds of different tips and things to buy that actually work! He was so lovely and kind and did not once make us feel guilty or like bad dog owners.
Graham has the most calm and pleasant nature and you can tell he absolutely adores his job and simply does it because he loves dogs and wants to help people enjoy being dog owners.
It has been about a month since Graham's last visit and the change has just been incredible. We now have three very happy, much calmer dogs who now bark nowhere near as much as they used to, which in turn has made us so much more relaxed and confident and we can now once again enjoy being with them.
On our second visit Graham was amazing and was able to give us yet more tips on just making life even easier with them, this time focusing more on walking, within 30 seconds Frodo was walking calmly and quietly without ripping your arm out of the socket. It was unbelievable!
We would recommend bark busters to anyone, everybody we have spoken to has been kind and friendly.
Thank you so much Graham we are so grateful and very impressed by just how easy you made everything! we look forward to seeing you again very soon!!!
16th February 2017Jo & Graham Milgrew dealt with:
Graham has been brilliant over the last year helping with training my puppy Pawson. Having not had a dog before I was unsure about where and when to start but was adamant about having a well trained puppy. Graham's reassurance that I was doing things right and I just needed to be patient and wait for things to click for Pawson was perfect. He guided me through all the stages and visited us about 5 times over the year, I now have a well behaved dog who will always be a work in progress as we both train each other further learning new things.