what our clients say about Jo & Graham Milgrew

Dog Training & Behavioral Therapist

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2nd September 2013

We were very pleased with the information that Jo gave and is continuing to do. Penny has come on leaps and bounds since and Jo came back and taught us the recall programme. Penny is responding very well to this and we have to do this for another 3 weeks. Her barking is toning down too and she now knows the word "no" which is a huge success for us.

Trainer note from Jo & Graham:
Penny is a lovely little Westie Puppy. She was a little reluctant to come to her owners. There was no obvious reason for this and as soon as they started to make coming to them a fun game she has got the hang of it and is happily running backwards and forwards on their command. She loves to bark at anything and everything so her owners have been working hard to make sure her barking doesn't become a nuisance and that she understands when to stop when she gets too excited. She is growing up into a delightful dog and is bringing real pleasure to her owners life.

S.S.
Rainham, Essex

13th August 2013

Jo & Graham Milgrew dealt with: Other

Although Chester is a lovely natured dog with no particular problems,

we just felt we needed some guidance to help us achieve his full potential. Jo was very helpful and left us some good routines to be working with. We haven't called Jo back yet but it is good to know the option is there if we felt we needed it.

Trainer note from Jo & Graham:
Chester is a really beautiful looking Rhodesian Ridgeback. His owners had had two Ridgebacks previously and the older dog had demanded a lot of their time and attention particularly when her health was failing, so they felt they had not given Chester the time he deserved while she was still with them. Chester absolutely loved having one to one attention from his owners and was really eager to please and keen to learn new things. It was lovely to see him bouncing around and enjoying himself. Chester is capable of going onto advanced obedience and I am looking forward to spending further quality time with him and his owners.

D.H.
woodford green, Essex

12th August 2013

Jo & Graham Milgrew dealt with: Aggression to a dog or other animal or where the dog is aggressive to the owner or a stranger Puppy Management Recall or not coming when called Toileting
Photo of T.H.'s dog

Jo gave us lots of helpful tips to help us train Lottie as well as ideas for her meals and diet. She is also going to find out about training Lottie to be a hearing dog to help our daughter, who is deaf, around the house. Jo was happy to chat to us about everything we wanted to know and stayed a long time to make sure we understood all the information she gave us.

Trainer note from Jo & Graham:
This family have a lovely Cockerpoo puppy. She had some puppy issues like mouthing, nipping and not coming when called. Training obedience is very important to them because they would like Lottie to be able to learn to fetch their daughter and to alert her to certain sounds when Lottie is older. Lottie has proved to be a bright puppy who is eager to learn and willing to please and I am looking forward to doing "sound" training with Lottie and her family.

T.H.
Bromley, Kent

10th August 2013

Jo & Graham Milgrew dealt with: Puppy Management Recall or not coming when called Separation Anxiety
Photo of S.F.'s dog

Before Jo came to see us, I had been sleeping on the sofa as Gizmo would not settle in the night without me being near. Jo spent 4 hours with us, first asking us questions about our daily routines and what we feel the issues were and then she preceded to show us how to train Gizmo and get him settled of a night time. That day Jo left, my husband and I managed to sleep in the bedroom for the first time in 2 weeks, Gizmo was really happy to sleep outside the bedroom door and did not whine or bark throughout the night. We are still working on the other tasks that Jo left us with i.e recall and "watch me" which he is picking up really well. When we take Gizmo walking we have had quite a few comments of how well behaved he is for his age and his breed (Siberian husky) we are so grateful for Jo coming over that day and we look forward to seeing her throughout the year.

Trainer note from Jo & Graham:
These owners did all the right preparation and planning for their Husky puppy including buying a crate for Gizmo. Most puppies suffer a from separation anxiety when they first leave their siblings and a crate can be a great "safe place" to help a puppy feel secure. However, in some cases crates don't work which is why his owners had weeks of trying different ways to settle Gizmo. In Gizmos case there is a small hallway where he can be safely enclosed behind a baby gate without panicking when his owners leave him. This may seem an obvious solution but it is not just a case of moving a puppy. It is creating the right environment and then educating him and so he can cope on his own. This is not a quick fix and is part of a whole education process which his owners are doing so that he can be confident and happy. Gizmo is now well on his way to being a well behaved and trained dog his owners can be proud of.

S.F.
Chelmsford, Essex

30th July 2013

Jo & Graham Milgrew dealt with: Aggression to a dog or other animal or where the dog is aggressive to the owner or a stranger Barking at people, dogs, animals, birds or where the dog barks for attention or at the slightest noise Jumping up at visitors or the dog jumps up at people on walks Pulling on the Lead Recall or not coming when called Sibling Rivalry - aggression or fighting between dogs in the same household
Photo of C.M.'s dog

Hello there, my name is Stanley. I know what you're thinking: Okay, so this chair may look a bit of a mess, but it was an early experiment, and I was only a wee bairn when I did it. Actually my brother Haggis put me up to it. He's got the brains but my teeth are bigger. Anyway what we want to say is: that lady trainer called Jo is really cool. She definitely learned us better manners. We nearly always sit, or go into our pen at our mistress' command now, and we stay close by her on walks, and try very hard not to strain when we are on our leads (even if it is VERY hard not to be excited at the beginning). Jo also taught us how we must always let the mistress go into a room before us, and not hog our food. We've also stopped chewing things and making puddles indoors, and are proper growed-up now. We'd like to say we're perfect, but we know that would be fibbing. We know we shouldn't bark at the cat (but she is soooo provoking!) We only bark now in the garden to frighten away would-be burglars or to let the mistress know how pleased we are when she gets home. Jo is still teaching us new things like improving our manners when we meet other dogs. We like all the humans we have met, but we do get worried that some of their dogs may have bigger teeth than us, so we shout at them loudly on walks to look bigger and braver than we are! Mistress doesn't like that, and she and Jo are trying to teach us to look at her instead when she says " watch me" and hopefully that way we can stop worrying about what the other dogs may do. So what we want to say is: this learning business has been a lot of fun with Jo, and we would be happy to recommend her to anyone. Lots of licks, from Haggis and Stanley xx

Trainer note from Jo & Graham:
These two lovely Scottish Terriers are from the same litter and were more interested in listening to each other than their owners at first. They would squabble over food and fight for pole position when out on the lead so walking wasn't much fun and although they seem bold and full of themselves when they are out they are actually nervous and bark at other dogs. When they calm down and realise they aren't under threat, they are actually pretty good with other dogs so their owners are diligently working on building their confidence and making sure they can keep them under control. Before it was difficult for their owners to have a quiet night in front of the TV with the dogs as they wouldn't settle and behave themselves and visitors were jumped all over. Now they are really well behaved and listen to their owners rather than each other. It has been a delight to see the amazing progress made so far and I have every confidence that Haggis and Stanley will continue to be a source of pride for their owners. Top marks all round!

C.M.
Chelmsford, Essex

30th July 2013

Jo & Graham Milgrew dealt with: Aggression to a dog or other animal or where the dog is aggressive to the owner or a stranger Barking at people, dogs, animals, birds or where the dog barks for attention or at the slightest noise Destructive chewing that results in destruction of furniture, woodwork etc Digging Hyperactivity Jumping up at visitors or the dog jumps up at people on walks Separation Anxiety Other

Jo was wonderful and very supportive she spent ages with us and highlighted the different issues that Barney had. Unfortunately my Barney died on the 1st of July most likely due to a brain tumour which caused his behavioural problems. Jo is truly amazing xx She is a guardian angel who helped us all in our hour of need. Barney was a very unique dog and his case was very distressing but Jo was with us through our journey and we can't thank her enough for that!!

Trainer note from Jo & Graham:
These owners come into the "super special owner category". They took Cocker Spaniel Barney on from a Rescue and were his fourth owners. Unlike all the others who sent him right back they got help for his problems which were numerous and included obsessive compulsive behaviour, destruction, guarding, separation anxiety and aggression. Unfortunately his behavioural issues were related to a serious medical issue and despite the best efforts of all involved these issues could not be overcome. Cases like this are rare and are very upsetting and distressing for all concerned, but these owners were brilliant with Barney and enabled a very ill dog to live out his final days with a loving and caring family. Although the final outcome was sad I count myself as fortunate to have been involved and able to help this wonderful family.

L.Z.
Hornchurch, Essex

27th July 2013

Jo & Graham Milgrew dealt with: Aggression to a dog or other animal or where the dog is aggressive to the owner or a stranger Barking at people, dogs, animals, birds or where the dog barks for attention or at the slightest noise Destructive chewing that results in destruction of furniture, woodwork etc Digging Hyperactivity Jumping up at visitors or the dog jumps up at people on walks Pulling on the Lead Recall or not coming when called Separation Anxiety
Photo of T.C.'s dog

Ringo was a very naughty puppy. He had every "wrong" behaviour and was very stubborn and relentless. Jo has helped us to train and control him and very quickly we are onto advanced training. Jo has the answer to every question and every problem. We have a calmer, happier dog and a much less stressed household. We cannot recommend Jo and Bark Busters highly enough. Thankyou.

Trainer note from Jo & Graham:
Ringo is a Rhodesian Ridgeback who came to this family the weekend they had a shocking bereavement and although they tried their best, by the time I got to see him he was stranger and owner aggressive. He spent his time constantly nipping, biting and jumping and he flat refused to listen to any owner instructions and was aggressive to them when they tried to control him. If they ignored him he would get more and more boisterous and aggressive in his determination to get what he wanted. His owners have totally changed how they behave with him and have taught him how to behave appropriately with both them and visitors. The results are truly amazing and they now have a powerful dog who listens to them and is so well behaved they have now moved to advanced training with him. He is a true credit to them.

T.C.
Chigwell, Essex

27th July 2013

Jo & Graham Milgrew dealt with: Separation Anxiety Other
Photo of C.B.'s dog

Two visits from Jo and the difference in Jip is huge. He has gone from being a fearful, unconfident, clingy dog with separation anxiety to a much happier dog who does not need to follow me around any more. We are now even considering agility classes with him he is doing so well!

Trainer note from Jo & Graham:
Jip is a Blue Merle Collie and had previously lived with a group of dogs where he was bullied. He is now the only dog which is much better for him, but his naturally fearful nature made it difficult for him to adjust and he latched onto his new owners and couldn't bear to let them out of his sight. The solution to this has been to build Jips confidence in his new owners and his new environment so that he is comfortable being left on his own. His owners have worked diligently with him and now have a dog who is much more relaxed and happy. You cannot make a fearful dog change its nature but you can make a big difference to how a dog perceives its environment and what is happening around him. His increase in confidence now means that he is ready to be around other dogs and go to agility classes. This wouldn't have been possible before and shows just how far his owners have come with building his confidence.

C.B.
Billericay, Essex

27th July 2013

Jo & Graham Milgrew dealt with: Barking at people, dogs, animals, birds or where the dog barks for attention or at the slightest noise Separation Anxiety
Photo of C.D.'s dog

Jo is amazing, Bailey's behaviour had changed before Jo even left the house. Jo really took the time to find out our situation and what we needed help with for Bailey.

Every time we have need help Jo is just at the end of the phone or email and always comes back to us with guidance. We would recommend Jo and Bark Busters to anyone needing help.

Trainer note from Jo & Graham:
Bailey is a Manchester Terrier who has separation anxiety and would bark and howl when left on his own upsetting the neighbours. His owners had been very proactive in trying to resolve this. They had a dog walker and had tried various techniques and also products designed to deal with this, but with little effect. What had made it harder to deal with is that he can be quiet when initially left and his owners didn't know what upset and set him off. We worked out a training program to settle and give Bailey more confidence when alone and also tackled his attention seeking, determination to answer their front door and occasional recall problems as well. Bailey has responded really well and is coming on in leaps and bounds.

C.D.
Upminster, Essex

26th July 2013

Jo & Graham Milgrew dealt with: Barking at people, dogs, animals, birds or where the dog barks for attention or at the slightest noise
Photo of M.P.'s dog

We found Jo to be excellent and extremely knowledgeable on her subject. Our dog Barney is very noise sensitive and barks a lot in the garden and during the night. From the 1st meeting, Barney no longer barks at night and with the training Jo has put in place we are working with Barney to over come his issues. Looking forward to our next visit.

Trainer note from Jo & Graham:
Barney is a lovely Golden Retriever who has barked at everything and anything for the last 3 years. He had got into the habit of barking to get his poor owners up every single night and nothing they did would dissuade him from this. It was bemusing for his owners as he is well behaved and well trained apart from a bit of pulling on the lead and in all other respects is a delightful dog. Noise sensitivity is a tough nut to crack. Dogs become hyper sensitive to any noise and alarm bark at anything they feel their owner should know about. The first part of this is to settle the dog in his home and ensure he will listen to his owners which his owners have managed very successfully. The second part is to desensitise him to the noises that set him off and condition him to realise that these noises are not a threat to his family. This takes time as he has spent years barking, but his owners are committed to his training and are well on the way to resolving this problem permanently.

M.P.
Romford, Essex

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