what dog owners say about Graham Milgrew

Dog Training & Behavioral Therapist

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What dog owners are saying about us

5th September 2021

Graham Milgrew dealt with: Puppy Management

Jo and graham have been absolutely amazing for us being first time dog owners! We NEVER would have thought about food making such a difference to a dog’s behaviour, but Jo recommended new food and treats and it is like we have a new dog!

Trainer note from Graham:
These owners have a wonderful Cavalier King Charles Spaniel girl.  They have made wonderful progress and are well on their way to having a wonderful little dog they can be truly proud of.

London (Testimonial)

2nd September 2021

Graham Milgrew dealt with: Barking at people, dogs and animals or barking for attention or at noises Sibling Rivalry - aggression or fighting between dogs in the same household

I had recently taken on two male pugs, very close in age. They would compete with each other; to have their harness put on first; to be first through the front door; to be first to sniff the approaching dog. Every walk was fraught. Then I came across Jo & Graham. Jo provided a very reassuring and understanding voice over the phone and took a great deal of time to talk through and note the issues we were experiencing, in order to equip Graham for his 1:1 visit with us. Graham arrived and immediately had gravitas with the dogs: they listened to him. He gave me very clear instructions to enable me to train and improve the dogs' behaviour. Things were improving, but there was still work to be done with the dogs and Graham kindly made another visit to us a few months later. That second training session with Graham really helped consolidate the training ideas I had been taught, and I now feel empowered and much more confident in dealing with any remaining behavioural issues. A huge thank you to both Jo and Graham - my "Manna from Heaven" - for helping us through our issues and for giving us the tools to keep improving.

Trainer note from Graham:
This owner did every bit of training asked and more to the point practised with her two pups.  Two young dogs can be very hard work when puppies and even more as adolescents but this owner spent a lot of time reinforcing the good behaviour she wanted and ironing out the difficulties over time.

London (Testimonial)

11th August 2021

Graham Milgrew dealt with: Hyperactivity Jumping up at visitors or the dog jumps up at people on walks Puppy Management Other

We have received comprehensive guidelines both online and face to face. We feel comfortable with this and confident that this will help us and Bailey. We feel Jo and Graham will guide us with any issues that arise and already feel Bailey’s taking notice. We have a long way to go yet but this is just week one.

Trainer note from Graham:
These owners have a nervous shy dog.  She seems to be confident, but a lot of it is bravado.  She has responded very well to being taught simple routines to help her when meeting visitors and new people.  She has also been learning to be calmer around the grandchildren and another family dog.  It takes time when a dog is not certain of itself, but these owners have made lots of progress already.

Bexleyheath, Kent (Testimonial)

21st July 2021

My first lesson was a zoom call, with Jo. I found this invaluable as it gave me a real insight into my dog and his behaviour and I realised he isn't being naughty but just being a puppy. We did a lesson on 'watch me' or 'look at me' which was very successful as a first training method and Hector and I practice every day.

Trainer note from Graham:
This owner has a 10-month-old English Bulldog.  He was a typical young dog and really struggled to pay attention to his owner, but adored her so was always getting underfoot.  He was also very excitable and anything new would make him explode with energy.  Not easy to handle in such a heavy-built dog.  His owner has worked really hard on getting his attention and their follow up visit recently has shown how far she has come with him.  He is a total credit to her.

London, Greater Manchester (Testimonial)

7th June 2021

Graham Milgrew dealt with: Separation Anxiety

I contacted Bark Busters when I realised my puppy is very reluctant to stay on his own. I was not able to take a shower without him panicking and starting to bark like there's no tomorrow. I frantically googled what to do with him and advice was mainly: start by leaving him for short periods of time such as 5 minutes. I was not able to leave him for 5 seconds and this was starting to affect my mental health. I had considered getting a dog for years and I have had dogs before but nothing prepared me for what I was facing now with my puppy. I had the first Zoom session with Jo and she ensured me that I am not the cause of this problem and she was very understanding that I was struggling. Jo helped me by being very encouraging and ensuring me that progress is being made. I have a habit of seeing the negative things and ignore the positive ones. We are now at the stage where my puppy is able to be on his own for 2 hours and the time keeps increasing slowly but surely. I take this as a huge success when I think back: even 5 seconds of alone time was too much for the dog. Graham also came to visit us and gave me great tips how to train with the puppy. I am now about to contact Jo again to help us further with the training (barking etc.) Jo did not only help the puppy, she helped me to cope.

Trainer note from Graham:
The assumption with puppies is that it is natural for them to cry for their Mum and Siblings and that if you leave them to cry it out for a few nights they will get over it.  The sad thing is that for many puppies this is not true.  If it is recognised that the puppy is struggling then the advice is to crate and to start leaving a puppy for 5 minutes and build from there.  Again there are puppies who cannot cope with this and the owner is left to feel they are must be doing something wrong because their friends and family puppies were quickly fine. When a puppy has true separation anxiety help is needed to make sure the puppy doesn't grow up unable to be left on his or her own,  This little pup is doing fine now but has started a common adolescent behaviour of barking on lead which we are tackling now.

London (Testimonial)

27th May 2021

Graham Milgrew dealt with: Aggression to a dog or other animal or where the dog is aggressive to the owner or a stranger Barking at people, dogs and animals or barking for attention or at noises Hyperactivity Jumping up at visitors or the dog jumps up at people on walks Recall or not coming when called

We have had our first virtual meeting with Jo, who I found to be extremely experienced within her role and completely open and honest. Felt totally relaxed and relieved by the end of our call. Thank you Jo !!!!

Trainer note from Graham:
These owners have taken on a Springer Spaniel who has a truly terrible history with multiple homes in his short 4 years. He has finally found a home who are prepared to help him with his numerous problems.  We foster and rehabilitate dogs ourselves and understand how much a damaged dog can disrupt the household. These owners have been doing a huge amount right and need help with some of the more complicated issues he is presenting with. Both Graham and I are looking forward to continuing to work with these owners and both their dogs.

Slade Green, Kent (Testimonial)

27th May 2021

Graham Milgrew dealt with: Aggression to a dog or other animal or where the dog is aggressive to the owner or a stranger Destructive chewing that results in destruction of furniture, woodwork etc Jumping up at visitors or the dog jumps up at people on walks Puppy Management
Photo of J.G.'s dog

I came to Jo and Graham as I was incredibly upset that I was not doing well with my new puppy and thought I would have to give him up, which would have been devastating as I fell in love with Bob at first sight. But, I picked a border collie so an active dog - which I knew, but did not know it would be so hard. I was immediately reassured that I am not a bad Mum to Bob. I just needed to learn how to manage him and his needs. I hadn't appreciated the attention he needed 24/7 but that this could be on my terms. He also was a nipper so I thought he didn't like me as my arms could testify but I was again reassured that this was not good behaviour but could be changed. Yes! My puppy doesn't hate me! I learnt a lot from Graham's visits for training but have to say that Jo has been totally straight with me, honest and transparent when looking at dog behaviour. My relationship with Bob has become stronger as he has more direction from me and more structured time. My partner is happier when he comes home as Bob enjoys quality time but understands when to calm it down. Still very much work in progress as it's up and down but there are more positives and I am so pleased that I did not throw in the towel early doors as Bob has enhanced my life and I know he loves me as much as I love him. Should have got a lap-dog? No chance. He's the love of my life and I am going to do everything I can to make his life with me a good one. Thank you to Jo and Graham - highly recommended and always available for emergency chats x

Trainer note from Graham:
Some dogs are hard going as puppies.  Herding breeds are often very nippy. They are affectionately called Puppy Piranhas by some Trainers, but it is no fun for the owner who is on the receiving end and who is bitten black and blue. There is no quick fix.  A lot of work has been done to appropriately train and direct these dogs,  They have a very strong work ethic and when they are puppies they don't have the emotional or physical maturity to deal with many day-to-day situations.  It is down to the owner to train and guide these pups.  Despite this, many owners love their high energy dog and go on to own these types of dogs for life as they do give so much in return.  


Dagenham, Essex (Testimonial)

10th May 2021

Graham Milgrew dealt with: Aggression to a dog or other animal or where the dog is aggressive to the owner or a stranger Barking at people, dogs and animals or barking for attention or at noises Destructive chewing that results in destruction of furniture, woodwork etc Hyperactivity Jumping up at visitors or the dog jumps up at people on walks

We were in desperate need of help as my brother had to go into hospital at short notice and we were left with four very wild and uncontrollable rescue dogs. Graham was very patient and helped us feel confident with the dogs. He gave us several tips and made us aware of how to read their body language and the signals they were giving us. Graham has been invaluable in assisting us to manage the dogs as without his intervention they may have had to be rehomed. Very grateful for Graham enormous support and years of experience with training dogs. These dogs are like children to my brother and it was so important as a family that we are able to care and look after them in the future when he is not with us any more.

Trainer note from Graham:
As stated, the owner of these 4 older, rescue dogs was diagnosed with a terminal illness. The dogs were very bonded to him and protective of him. Due to his illness it became necessary for the family and external carers to visit regularly and, in some cases, live with him. The dogs handled this badly at first and there was a real concern that they might have to be moved on as people were scared of them. For the first week we simply concentrated on getting the dogs relaxed and desensitised to their new reality. I'm pleased to say that everyone got involved and very soon it became a calmer and more relaxed household. We are continuing to work with the family as they face the future.

London (Testimonial)

9th May 2021

Graham Milgrew dealt with: Puppy Management Separation Anxiety Toileting

I was having issues settling my new puppy & contacted Barkbusters. My trainer was Jo Milgrew & she was an absolute lifesaver. Jo provided practice help & advice and supported me throughout. She gave sound tips on how to get my puppy settled into her new home, help on toilet training and provided guidance on setting a good night time routine. My puppy display separation anxiety and I had no clue about this or how to manage it and Jo was instrumental in guiding me through this really difficult and stressful time. I cannot recommend her services high enough she actually saved my sanity!! Jo is extremely knowledgeable, empathetic and professional and I would not have survived without her help. Thank you Jo and Barkbusters, you are providing a great service and worth every penny spent.

Trainer note from Graham:
A new puppy is often much harder work than anyone can anticipate.  This owner researched very carefully, prepared perfectly but had a puppy that was very fretful and unable to settle at night.  This is exhausting for anyone and makes it difficult to cope. never mind enjoy the puppy you were really looking forward to.  This is where we can help and give the ongoing support needed that cannot be found in books or online training (as much as both of those come highly recommended as well from us) to get owners through the difficult patches.

London (Testimonial)

26th April 2021

Graham Milgrew dealt with: Pulling on the Lead Puppy Management

We first contacted Jo when Norfi was a puppy and were immediately impressed by her warmth, knowledge and dog whispering skills! Jo gave us the confidence to practice many of her suggestions without her supervision and there's no doubt she's made a huge difference to Norfi as we've watched him grow into the happy and cheeky little rascal he is. Recently Jo has been helping us with Norfi's car anxiety which has been very helpful and I'm sure will make a big difference! Many thanks, Kip & Jo

Trainer note from Graham:
Norfi is a gorgeous Norfolk Terrier and has grown into a dog his owners can be really proud of.  He is a very confident little dog and was happy traveling in the car, but recently has become very fearful when there is no obvious reason.  Programs can be done to gently get a dog used to travel in a car/on a train/on a bus, but sudden onset fear like this means that it is not straightforward and his owners will have to try different options to see what helps Norfi.  Fear is tricky to deal with as a dog can become more sensitive but if handled carefully Norfi will be able to enjoy traveling again.

London (Testimonial)

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