Bark Busters Reviews and Customer Testimonials

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7th January 2021

Emma Barrett dealt with: Destructive chewing that results in destruction of furniture, woodwork etc Puppy Management Recall or not coming when called Separation Anxiety Toileting

My family and I really enjoyed our learning experience with dog trainer Emma Barrett today. Emma took the time to listen to all our concerns with Prince, our five month old yorkie. Each issue was throughly covered with immense detail and information. As first time dog owners, we did not feel apprehensive asking any questions regarding Prince. Emma's approach is very understanding, she was able to restore clarity and confidence in our approach to Prince. Moving forward, we feel so much more optimistic with the education and professional advice given. Overall such a lovely and professional trainer. Highly recommend Emma. As it is lockdock, Emma made sure to maintain social distancing rules in our home.

Trainer note from Emma:
It was so lovely to meet you all. Thanks so much for the review and i look forward to meeting you all again soon.

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Leamington Spa, Warwickshire (Testimonial)

5th January 2021

Neil Price dealt with: Puppy Management

Neil, sorry for the delay in replying to your mail ,we have both benefitted from your visit as it has given us a starting point to begin the training of both Bella and myself,some initial sit and wait before picking cheese up, which is as a result of your training recommendations, we have both benefitted from it and now Christmas is over we can continue it on a more regular basis. We both look forward to your next visit and we shall contact you to arrange your next visit in the coming week or so , many thanks Dave+ Bella.

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liverpool, Lancashire (Testimonial)

4th January 2021

Graham Milgrew dealt with: Barking at people, dogs and animals or barking for attention or at noises Puppy Management Recall or not coming when called Separation Anxiety Toileting
Photo of L.O.'s dog

I had training on my Puppy panic! from Jo and Graham. Their service is exceptional. When they say "We will offer follow up sessions and advice whenever needed" they actually mean it! As a first time dog owner I found it reduced my anxiety a lot to know that I could keep asking questions and get help throughout Piglet's first year and that there would be continuity so I could just listen to one person (or in this case two) who knew what they were talking about. It seems anyone and everyone I came across had an opinion on what I should do with Piglet and they all contradicted each other so I was feeling overwhelmed and guilty before I signed up with Jo and Graham. I'm trained with a science background so I really appreciated having clear explanations from Jo in particular, of why and how the training tips work as this helped me have faith that things would improve - which they did! Piglet has got so much better with toilet training, crate and pen training, sleeping through the night, walking on the lead and recall. I've gone back to Jo and Graham recently only because now he's entering adolescence Piglet has started the typical things (e.g. territorial barking) and they are again being fantastic! The combination of Zoom sessions with Jo and in-person with Graham works really well. We are soon likely to do completely online sessions too with me providing live video of Piglet, which I think will work just as well. They are really flexible with appointment times and always send emails with notes and helpful documents at the end of the session. That means you don't have to scribble down your own notes you can focus entirely on what they're teaching you and you have a good resource to go back to afterwards. I have nothing but praise for this service and have already recommended it to several other new puppy owners in my local park. It is extremely good value for money. If like me you're keen to the 'right' thing by giving your dog the best experience of you as an owner, and you don't want your dog to be a pain to anyone else and you don't know which books/people/free YouTube advice to trust....just call Jo and Graham!

Trainer note from Graham:
This owner has a miniature Dachshund. Piglet has not been the easiest of puppies and his owner has had to consistently work with him to overcome his fearfulness including walking issues, alarm barking plus separation problems as well as everything else required to bring up a puppy successfully  When you do have puppy or dog issues it is natural for people to give advice and some people can scare owners no matter how well meaning the advice is.  It is particularly difficult when it come to the breeder or other people experienced with dogs, for example in rescue, giving advice on behaviour, as they are still only giving it from their own point of view and not because they work and study in the field as we do.  We know that there is no "one way" and that every dog and owner is an individual unit so any advice must be tailored to their circumstances.  It is also not as simple reading a book or reading on the internet either because it can only be general advice, even though that advice might be excellent.  Recently Piglets separation problems have re-occurred and online is invaluable for that as we can either watch live or see video of Piglet, plus also coach his owner live via phone video when he is territorially barking in his garden. This is not to replace face to face. It is the better choice in these circumstances. A dog is not going to exhibit separation problems when you are there plus he loves people so is not going to territorially bark when the Trainer is there and distracting him.  Our combination approach means that owners get the help they need delivered in the most effective way possible,

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South East London, London (Testimonial)

2nd January 2021

Graham Milgrew dealt with: Aggression to a dog or other animal or where the dog is aggressive to the owner or a stranger Recall or not coming when called
Photo of C.W.'s dog

We came to Jo and Graham feeling like we were at the end of our tether with our 8 month old Chow Chow Indiana. She had started out as a very normal happy and playful puppy who loved interacting with new people and was very loving towards us. Then at about 5 months old she started to become very different, wary and aggressive towards new people, which led to her biting on multiple occasions. We were quick to realise that we needed to work on her behaviour immediately, so we sent her away to residential training in Kent, hoping for him to help with her people aggression. However the Trainers uncommunicative style and lack of openness about training methods wasn't suitable for us. Thankfully soon after this we found Jo and Graham at Barkbusters, who were helpful and reassuring with tips and advice even on our first phone call which was just to enquire about their training methods. They have continued to provide advice and information that has helped us in the journey towards sorting Indy's aggression problem. She still has a long way to go, as hers is not a problem that you can fix quickly and overnight, but we are making progress and we are thankful for the support that Jo and Graham have provided. We highly recommend.

Trainer note from Graham:
It is common to blame owners if they have an aggressive dog and especially if the breed is known to be wary of people like a Chow Chow is. The thing is that you can do everything right and still have a problem. It is how you tackle it that problem that is the most important. These owners have gone the extra mile. As well as training, they have been doing behaviour modification to convince Indy that people are not as threatening as she thinks. As she looks like a beautiful Teddy Bear people are still not respecting her and ignoring instructions even with a muzzle on, but over time she is becoming less scared and is now having good interactions. This is entirely down to the diligence of her owners who have made every effort to help Indy cope.

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London (Testimonial)

30th December 2020

Kevin McDonnell dealt with: Barking at people, dogs and animals or barking for attention or at noises Jumping up at visitors or the dog jumps up at people on walks Pulling on the Lead Puppy Management
Photo of E.R.'s dog

Excellent trainer. Very happy with how Kevin demonstrated and explained what he was doing and then supported us in doing the activity ourselves.

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Taunton, Somerset (Testimonial)

28th December 2020

Sharon Chapman dealt with: Hyperactivity Pulling on the Lead Puppy Management
Photo of S.H.'s dog

Sharon was extremely knowledgeable, patient and thorough. She listened to our concerns and helped greatly in showing us how to implement training techniques with our two 4 month old (lively!) puppies. Each aspect of the initial training was demonstrated before attempting the exercises with both pups ourselves. All questions we asked were answered and Sharon put us completely at ease. She was totally honest and made us fully aware of the hard work involved ahead. We felt progress was made in the few hours Sharon was with us and helped us to realise that had done the best thing in inviting her to help us move forward.

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Conwy (Testimonial)

28th December 2020

Estelle Jackson dealt with: Jumping up at visitors or the dog jumps up at people on walks Pulling on the Lead Puppy Management Recall or not coming when called
Photo of C.D.'s dog

Really helpful session. Time flew by. Estelle was really lovely and really got to grips with the problems we were having. We feel so much more confident with our puppy now. Estelle's knowledge was amazing. We also really enjoyed the session. Thank you

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East Bridgford, Nottinghamshire (Testimonial)

28th December 2020

Gina Williams dealt with: Hyperactivity Jumping up at visitors or the dog jumps up at people on walks Pulling on the Lead Puppy Management Recall or not coming when called

We booked a session with Gina because our 18 week old Sprocker pup was becoming wilful and disobedient, having initially responded well to socialisation learning simple commands. Our session at home was conducted in a Covid secure manner- Gina was respectful of the situation we were in at the time. Gina quickly ascertained that our dog was overstimulated, and was beginning to control us rather than vice versa. She advised simple but effective manoeuvres to show the dog who was in control, and to make her feel less anxious as a result. This included a change in diet and planned rest time during the day. The results were apparent to us even after Gina left on that day, and our puppy has largely been very much more settled as a result of the changes in the daily routines we have instituted. The interventions have resulted in us being more confident in our handling of the dog and as a direct consequence of that has enhanced our enjoyment of our time with her. We are pleased that we intervened early as the changes we made avoided unhealthy behaviours becoming firmly established.

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Bristol, Cleveland (Testimonial)

27th December 2020

Gavin Chambers dealt with: Hyperactivity Jumping up at visitors or the dog jumps up at people on walks Pulling on the Lead Puppy Management
Photo of D.L.'s dog

Excellent really patient with Lexi and us. Lexi responded really well. Gavin was very clear with his instructions. Well worth the money immediate results

Trainer note from Gavin:
THanks for the great review, Lexi did really well getting used to the cars and traffic.

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Oughtibridge, South Yorkshire (Testimonial)

23rd December 2020

Jacquie Callaby dealt with: Barking at people, dogs and animals or barking for attention or at noises Pulling on the Lead

Very relaxed and informative. Gave us hope and confidence that we can help our dog adjust and reduce barking/ pulling when out walking. We adopted our labrador cross two months ago, she is 10 years old, has had a turbulent past and has various physical issues and we know her reaction to some people, and dogs especially, is one of fear. We were not sure we could teach an old dog new tricks, but with Jaquie's help we can already see some changes after one lesson, so hopefully this will continue.

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Godalming, Surrey (Testimonial)

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